Terms & Conditions

Last updated: March 2026

These Terms & Conditions apply to all purchases and use of the website operated by Bennet's Coastal Boutique. By accessing our website or placing an order, you agree to the terms outlined below.

If you have any questions regarding these terms, please contact us at info@bennetscoastalboutique.com.

 

 

1. Applicability

These Terms & Conditions apply to all offers, orders, and agreements made through the website of Bennet's Coastal Boutique.

By placing an order on our website, you confirm that you:

  • Are at least 18 years old or have permission from a legal guardian

  • Agree to these Terms & Conditions

  • Provide accurate and complete information when placing an order

Bennet's Coastal Boutique reserves the right to update or modify these terms at any time. Updated versions will always be published on this page.

 

 

2. Product Information

We strive to present all products on our website as accurately as possible, including descriptions, images, and pricing.

However, minor differences may occur due to:

  • Screen settings

  • Lighting in product photography

  • Manufacturing variations

While we do our best to avoid mistakes, typographical errors, pricing errors, or inaccurate product information may occasionally occur. Bennet's Coastal Boutique reserves the right to correct such errors and update information without prior notice.

 

 

3. Orders and Payment

All orders placed through our website must be paid in full before they are processed and shipped.

We offer a range of secure payment methods through trusted payment providers. The available payment methods may vary depending on the customer’s location.

Customers are responsible for ensuring that the selected payment method is supported in their region.

Once payment has been successfully completed, the order will be confirmed and moved to processing.

 

 

4. Order Processing and Delivery

We aim to process and ship orders as efficiently as possible.

Processing Time
Orders are typically processed within 1–3 business days after payment has been received.

Shipping Time
Estimated delivery time is 3–7 business days, depending on the destination and local courier services.

In order to offer competitive pricing and a wide product selection, some products may be shipped directly from our international suppliers.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as customs clearance, shipping carrier delays, or peak seasons.

 

 

5. Returns and Cancellations

For detailed information regarding returns, refunds, and eligibility requirements, please refer to our Return & Refund Policy available on our website.

Return requests must be submitted within the timeframe specified in that policy.

Orders that have already been processed or shipped may no longer be cancelled, but may be eligible for return according to the return policy.

 

 

6. Liability

Bennet's Coastal Boutique is committed to providing a reliable shopping experience. However, we cannot be held liable for certain circumstances beyond our control.

  • We are not responsible for lost or stolen packages when the shipping carrier confirms that the order has been delivered to the address provided by the customer.

  • Customers are responsible for entering the correct shipping address during checkout.

  • If an incorrect address is provided, the customer must notify us within 24 hours after placing the order so we can attempt to correct it before shipment.

Once an order has been shipped, address changes may no longer be possible.

 

 

7. Intellectual Property

All content on the Bennet's Coastal Boutique website, including but not limited to:

  • Text

  • Product descriptions

  • Images

  • Graphics

  • Logos

  • Website design

is the intellectual property of Bennet's Coastal Boutique and is protected by applicable copyright and trademark laws.

No part of this website may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

 

 

8. Complaints Procedure

We value customer feedback and aim to resolve any concerns as quickly as possible.

If you have a complaint about our products or services, please contact us via email:

info@bennetscoastalboutique.com

Please include:

  • Your order number

  • A clear description of the issue

  • Any relevant photos (if applicable)

Our customer service team aims to respond within 5 business days.

 

 

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

Any disputes arising from or related to these terms shall be subject to the jurisdiction of the competent courts in the Netherlands.

 

 

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Bennet's Coastal Boutique
Email: info@bennetscoastalboutique.com

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 12:00 PM – 5:00 PM